Frequently Asked Questions

Answers to Common Questions

How do I access my CNLA website account?

All member accounts have been reset. To access your account, please create a new password using the “Reset Password” link on the login page. You’ll receive an email with a 6-digit code. Use that code to set your new password.

Once logged in, you'll find the new Member Dashboard with convenient links to our programs and resources!

For assistance, please contact the Member Services Team at memberservices@cnla-acpp.ca,
or call 1-888-446-3499.

How do I join the Canadian Nursery Landscape Association (CNLA)?

Membership is accessed through your provincial association. When you become a member of your provincial body, you automatically gain access to CNLA benefits.

What are the Vehicle Discounts?

CNLA members are eligible for exclusive discounts on select vehicles. Contact Member Services for current offers:
📧 memberservices@cnla-acpp.ca | 📞1-888-446-3499

Note: Discounts may vary and are subject to change.

How can I access the Member Savings Program?

How do I obtain login credentials?

Contact Member Services to receive your log-in details:
📧 memberservices@cnla-acpp.ca | 📞 1-888-446-3499

Where can I find upcoming industry events?

Visit cnla.ca/events for a full calendar. CNLA hosts several national events each year and supports provincial association events, including trade shows, golf tournaments, and training sessions.

How do I access my free copy of the Canadian Landscape Standard (CLS)?

CNLA members receive a free digital download of the CLS.
Contact 📧 coordinator@csla-aapc.ca to request access.

How do I get a quote for business, home & auto, or employee benefits through HortProtect?

Visit hortprotect.com or contact Member Services:
📧 memberservices@cnla-acpp.ca | 📞 1-888-446-3499

Certification FAQs

How do I become a Certified Landscape Horticulturist Technician (CLHT)?

We recommend one year of hands-on experience (approx. 2,000 hours). Certification includes:
• Online written exams via secure testing platform Mettl
• A hands-on skills assessment verified by an attestor

Designations include:

• Ornamental Maintenance
• Turf Maintenance
• Hardscape Installation
• Softscape Installation
• Irrigation

Start at cnlagetcertified.ca or contact:
📧 certification@cnla-acpp.ca | 📞 1-888-446-3499

How do I become a Certified Landscape Designer (CLD), Certified Landscape Horticulturist Manager (CLHM), or Accredited Company?

Visit cnlagetcertified.ca or contact the Professional Development Team at:
📧 certification@cnla-acpp.ca | 📞 1-888-446-3499

What are the recertification requirements for CLHT?

Complete 24 Continuing Education Units (CEUs) every two years through approved activities.
More info: cnlagetcertified.ca/designations/recertification

General Inquiries

How do I join the CNLA mailing list?

Use the subscription form in the footer of www.cnla.ca

How do I unsubscribe from CNLA emails?

Click "unsubscribe" at the bottom of any CNLA email or contact Member Services.

Are there any current grants or funding programs?

Yes! CNLA’s Plants Love You campaign offers rebates to members who invest in advertising that promotes the benefits of plants. This program helps amplify your local marketing efforts while supporting a national message. Learn more and apply at cnla.ca/plants-love-you.

How can I become an Endorsed Supplier or Sponsor?

Please contact:

Nicole Xavier
Member Services & Administration Manager
📧 nicole@cnla-acpp.ca | 📞 905-875-1399 ext. 8625